At KiraCare Skincare, we are committed to providing our valued customers in India with a convenient and efficient shopping experience. To ensure a seamless process for shipping and delivery of our high-quality skincare products in India, we have established the following policy:

1. Order Processing Time:

• Orders are typically processed within 1-2 business days from the date of purchase.
• During high-demand periods, such as holidays or promotions, processing times may be slightly extended.

2. Shipping Methods:

• We offer various shipping options to cater to your specific needs, including standard and expedited shipping.
• Shipping fees and estimated delivery times will be calculated and displayed at checkout, allowing you to choose the option that suits you best.

3. Shipping Locations:

• KiraCare Skincare products can be shipped to addresses throughout India. At this time, we do not offer international shipping from our India-based store.

4. Delivery Time:

• Standard shipping typically takes 5-10 business days for delivery, depending on your location within India.
• Expedited shipping options are available for faster delivery, usually within 2-5 business days.

5. Order Tracking:

• Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package.

6. Shipping Partners:

• We partner with reliable and trusted carriers to ensure your order arrives safely and on time within India.

7. Shipping Charges:

• Shipping charges are determined based on your chosen shipping method, the weight of the package, and the delivery destination within India. These charges will be clearly presented during the checkout process.

8. Free Shipping:

• We offer free standard shipping on orders over a specified minimum purchase amount. Details on free shipping eligibility can be found on our website.

9. Delivery Issues:

• In the rare event that your order is delayed or encounters any issues during transit within India, please contact our customer support team. We will do our best to resolve the matter promptly and to your satisfaction.

10. Address Accuracy:

• Please ensure that the shipping address provided during checkout is accurate and complete. KiraCare Skincare is not responsible for orders shipped to incorrect or incomplete addresses within India.

11. Returns and Exchanges:

• For information regarding returns and exchanges, please refer to our Return Policy, which can be found on our website.

12. Contact Information:

• If you have any questions, concerns, or require further assistance regarding shipping and delivery in India, please don’t hesitate to reach out to our customer support team. You can contact us through our website or email us at support@kiracare.in.

Thank you for choosing KiraCare Skincare for your skincare needs in India. We are dedicated to delivering top-quality products to your doorstep while ensuring a hassle-free shipping and delivery experience within India.